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HOW PRE-ARRIVAL DATA IS CHANGING THE WAY HOTELS SELL UPGRADES
Hospitality owners and managers globally know the challenge and what is expected of them: maximising revenue from every booking while delivering experiences guests love. The game-changer? Using pre-arrival data used by TrevPAR Upsell to sell upgrades intelligently. Instead of generic last-minute offers at check-in, smart properties now leverage TrevPAR Upsell to make use of booking insights, guest history, and preferences to deliver timely, relevant upsell opportunities that

TrevPAR Upsell
23 hours ago3 min read


The Future of Hotel Revenue: Personalisation Meets Automation
Globally, those in hospitality all face rising costs, staffing shortages, and guests who demand tailored experiences. The properties that be more successful, are those who treat every booking as a revenue opportunity through intelligent pre-arrival upselling and the TrevPAR Upsell system. The future of hotel revenue isn’t about aggressive selling, it’s where personalisation powered by automation can create higher TRevPAR and delighted guests who feel truly valued. From Manu

TrevPAR Upsell
Jul 222 min read


CASE STUDY 12: THE PSYCHOLOGY BEHIND GUEST UPSELLING, HOW TO BEST TURN INTEREST INTO ACTION
Hospitality owners and managers know that getting a booking is only half the battle won. The real opportunity lies in turning that initial interest into additional revenue through smart upselling. Understanding the psychology of how guests make decisions is the key, and this is exactly where pre-arrival upselling with TrevPAR Upsell excels. The Psychology of Guest Decision-Making: Once a guest has committed to a booking, their mindset shifts from “Should I book?” to “How ca

TrevPAR Upsell
Jul 143 min read


TURNING QUIET MONTHS INTO PROFIT: CREATIVE PRE-ARRIVAL UPSELLING IDEAS
African hospitality properties know the pain of quiet months all too well. Whether it’s the lull after the end-of-year, December rush, slow mid-week business dips, or even slower shoulder seasons all of which have low occupancy, putting pressure on overall margins. The solution? Stop relying solely on discounted rates and start maximising revenue from every existing booking through smart, creative pre-arrival upselling with TrevPAR Upsell. When used correctly, it has the abi

TrevPAR Upsell
Jul 83 min read


MAXIMISING REVENUE WITH PRE-ARRIVAL GUEST JOURNEYS
In today’s competitive hospitality landscape, simply securing a booking is no longer enough. Hotel owners and managers in South Africa and beyond face rising operational costs, staffing pressures, and discerning guests who expect personalised experiences. The key to thriving lies in the often-overlooked pre-arrival phase of the guest journey. Strategic pre-arrival upselling doesn’t just boost revenue, but has the power to builds anticipation, personalise the stay, and drive h

TrevPAR Upsell
Jun 174 min read
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