Overview A leading luxury coastal resort sought to improve guest engagement and increase conversion rates on pre arrival offers. While the property enjoyed strong occupancy throughout peak and shoulder seasons, it faced a consistent challenge in converting booked guests into higher value experiences prior to arrival. By implementing a structured, tiered upsell strategy through TrevPAR Upsell, the resort was able to significantly improve offer uptake, enhance guest satisfactio

Modern hotels face constant pressure to maximise revenue in a competitive landscape. There are two core approaches that are commonly used when it comes to pricing approaches - static and dynamic pricing. These shape how properties set room rates, but the real revenue booster often lies in layering real-time upsell offers on top of this. This strategy elevates TRevPAR  (Total Revenue Per Available Room), a key metric that captures not just room income but all guest spending, i

Businesses in the hospitality industry face relentless pressure to maximise profitability amid ever rising costs, fluctuating occupancy, and fierce competition. Traditional revenue strategies often hinge on squeezing more from room rates or piling additional tasks onto already stretched staff. But what if you could increase profits without adding a single extra duty to your team's workload? This is the promise of TrevPAR Upsell’s pre-arrival automated upselling system.   Trev

In the competitive world of hospitality, upselling is a proven way to boost your properties revenue. But not all upsells are created equal - and not all guests respond to the same offers. A blanket approach that may have worked in the past or speaks to a certain type of target market, but this approach may fall flat in a different market or property, and vice versa. What is the key to higher acceptance rates, and better upselling and getting the most out of your TrevPAR Upsel

Front-line staff are the heartbeat of every hotel, game lodge, guest house and hospitality business. Yet, during peak season or busy check-in periods, they often juggle operational chaos with the added pressure of manual upselling. Pitching room upgrades, spa treatments, or dining reservations when there is a long queues, or a client who has had a long day of travel, can feel forced, leading to inconsistent results and often frustrated staff. This is where TrevPAR Upsell, wit